After-hour Emergencies & Support

After-hour Emergencies & Support

In case you prefer seeking help outside the campus, or need support after office hours, there are service providers available in the community. The following are some of the governmental and non-governmental service providers*. 如欲瀏覽中文資料,請點擊前往社區輔導資源

Emergency Service


(852) 999

Emergency Ambulance Service (Fire Services Communications Centre)

(852) 2735-3355

Queen Mary Hospital (Public)

Accident & Emergency (A&E) Department

24 Hours Hotlines

The Samaritans Befrienders Hong Kong (852) 2389-2223
The Samaritans - 24-hour Multi-lingual Suicide Prevention Services (852) 2896-0000
Suicide Prevention Services (852) 2382-0000
Caritas Family Crisis Support Centre (852) 18288
Social Welfare Department Hotline
(will be transferred to the Tung Wah Group of Hospitals hotline for certain hours)
(852) 2343-2255
Tung Wah Group of Hospitals (TWGHs) CEASE Crisis Centre (852) 18281
24-hour Hospital Authority Psychiatric Hotline (852) 2466-7350

Online Service  

Open Up - Jockey Club Online Youth Emotional Support
WhatsApp/SMS: (852) 9101-2012
WeChat: hkopenup
uTouch online & WhatsApp counselling (for university students)
(Tue-Thur, 4:00 pm-10:00 pm; Fri-Sat, 4:00 pm-2:00 am)
Instagram: @utouch_hkfyg
Whatsapp: (852) 6277-8899
Telegram: @utouchsocialworker
headwind - online service by Youth Mental Health Team, HKU Department of Psychiatry
"Counseline@MHAHK" - mobile app of Mental Health Association of HK
Online counselling via mobile app
(Mon to Fri, 2:00 pm – 10:00 pm)
“Counseline@MHAHK” could be downloaded from Apple Store or Google Play for free
Chatpoint by The Samaritan Befrienders Hong Kong
(Mon to Fri, 4:00 pm – 01:00 am; Sat, Sun & Public Holiday: 8:00 pm – 01:00 am)

Other Hotlines  

U-Line: Mon to Sat, 2:00 pm – 2:00 am (For university students) U-Line: (852) 2777-0309
Hotline Counselling Services: (852) 2777-8899
YWCA Hotline (Mon-Fri, 7:00 pm – 9:30 pm) (852) 2711-6622

There is a wide range of counselling services available in Hong Kong. Contact us if you need more information.

* Important Note: CEDARS (Counselling & Personal Enrichment) does not assume responsibility for the quality of services provided by the listed agencies. Inclusion on this list does not imply endorsement and omission does not indicate disapproval.

After-hour Emergencies & Support