After-hour Emergencies & Support
After-hour Emergencies & Support
In case you want to seek help or support after office hours, there are service providers available in the community. The following are some hotline or online services offered by non-governmental service providers*. 如欲瀏覽中文資料，請點擊前往社區網上/ 電話輔導資源。
Emergency Service |
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|---|---|
Police, Fire Services Department or ambulance service |
(852) 999 |
Accident & Emergency (A&E) Departments in all public hospitals |
|
24 Hours Hotlines |
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| The Samaritans Befrienders Hong Kong | (852) 2389-2223 |
| The Samaritans - 24-hour Multi-lingual Suicide Prevention Services | (852) 2896-0000 |
| Suicide Prevention Services | (852) 2382-0000 |
| Suicide Prevention Services - Youth Link (for youths aged under 24) | (852) 2382-0777 |
| Caritas Family Crisis Support Centre | (852) 18288 |
| Social Welfare Department Hotline (Social workers are on duty from 9am to 5pm on Mondays to Fridays, and from 9am to 12noon on Saturdays) (Callers can choose to transfer their calls to the hotline and outreach services of Tung Wah Group of Hospitals outside duty hours) |
(852) 2343-2255 |
| Tung Wah Group of Hospitals (TWGHs) CEASE Crisis Centre | (852) 18281 |
| 24-hour Hospital Authority Psychiatric Hotline |
(852) 2466-7350 |
Online Service |
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| Open Up - Jockey Club Online Youth Emotional Support |
Facebook: www.facebook.com/hkopenup WhatsApp/SMS: 9101-2012 WeChat: hkopenup |
| uTouch online & WhatsApp counselling (For university students) (Tue to Thur, 4:00 pm – 10:00 pm; Fri to Sat, 4:00 pm – 2:00 am) |
Facebook: utouch.hk Instagram: @utouch_hkfyg WhatsApp: (852) 6277-8899 Telegram: @utouchsocialworker |
| headwind - online service by Youth Mental Health Team, HKU Department of Psychiatry | |
| "Counseline@MHAHK" - mobile app of Mental Health Association of HK Online counselling via mobile app (Mon to Fri, 2:00 pm – 10:00 pm) |
“Counseline@MHAHK” could be downloaded from App Store or Google Play for free |
| Chatpoint by The Samaritan Befrienders Hong Kong (Mon to Fri, 4:00 pm – 01:00 am; Sat, Sun & Public Holiday, 8:00 pm – 01:00 am) |
|
| Say Something Web Chat by Suicide Prevention Services (Mon to Sun, 6:00 pm – 12:00 am) |
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Other Hotlines |
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| Hong Kong Federation of Youth Groups U-Line (For university students) (Mon to Sat, 2:00 pm – 2:00 am) |
U-Line: (852) 2777-0309 Hotline Counselling Services: (852) 2777-8899 |
| YWCA Hotline (Mon to Fri, 7:00 pm – 9:30 pm) | (852) 2711-6622 |
There is a wide range of counselling services available in Hong Kong. Contact us if you need more information.
* Important Note: CEDARS (Counselling & Personal Enrichment) does not assume responsibility for the quality of services provided by the listed agencies. Inclusion on this list does not imply endorsement and omission does not indicate disapproval.
