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After-hour Emergencies

After-hour Emergencies

In case you prefer seeking help outside the campus, or need support after office hours, there are service providers available in the community. For the Chinese version, please click here. The following are some of the governmental and non-governmental service providers. *

Emergency Service


(852) 999

Emergency Ambulance Service (Fire Services Communications Centre)

(852) 2735 3355

Queen Mary Hospital (Public)

Accident & Emergency (A&E) Department

24 Hours Hotlines

The Samaritans Befrienders HK (852) 2389-2222
The Samaritans Multi-lingual Suicide Prevention (852) 2896-0000
Suicide Prevention Services (852) 2382-0000
Caritas Family Crisis Support Centre (852) 18288
Social Welfare Department Hotline
(will be transferred to the Tung Wah Group of Hospitals hotline for certain hours)
(852) 2343-2255
Tung Wah Group of Hospitals (TWGHs) CEASE Crisis Centre (852) 18281
24 hour Hospital Authority Psychiatric Hotline (852) 2466-7350

Online Service  

uTouch online & whatsapp counselling (for university students)
(Tue-Thur, 4:00 pm-10:00 pm; Fri-Sat, 4:00pm-2:00am)
(Website) utouch.hk
(Whatsapp) (852) 6277-8899
Mental Health Association of HK
Online counselling via mobile app
(Mon to Fri, 2:00 pm – 10:00 pm)
Download “Counseline@MHAHK” via App Store / Google Play
Open Up (Website) www.openup.hk
(Facebook) www.facebook.com/hkopenup
(WeChat) hkopenup
(SMS) 91-012-012

Other Hotlines  

U-Line: Mon to Sat, 2:00 pm – 2:00 am (For university students) (852) 2777-0309
YWCA Hotline (Mon-Fri, 7:00 pm – 9:30 pm) (852) 2711-6622

There is a wide range of counselling services available in Hong Kong. Contact us if you need more information.

* Important Note: CEDARS (Counselling & Personal Enrichment) does not assume responsibility for the quality of services provided by the listed agencies. Inclusion on this list does not imply endorsement and omission does not indicate disapproval.

After-hour Emergencies